Your event, your vibe, XL style.
Your event, your vibe, XL style.
The things people ask us most, before and after they book. If yours isn't here, send us an enquiry and we'll come back to you personally.
Send an enquiry with your date and a rough idea of numbers. Once we've confirmed the suite is free, a booking fee of 50% holds it for you. The booking fee is non-refundable, and the date isn't reserved until it has arrived. The remaining 50% is due two weeks before your event.
Yes — £100, taken with the final balance and returned after your event provided the suite is left as you found it. The Terms & Conditions set out exactly what it covers.
We encourage you to pay the booking fee only once everything is confirmed. If circumstances change, we look at it case by case — depending on how much time there is between your request and the booked date, and whether the new date is available.
Approximately 80 guests. If you'd like more room for people to spread out, the six adjoining private suites on the same floor can be added.
Yes. At the moment you're welcome to bring your own catering at no extra charge. This may change — we're in the process of selecting catering partners, and once they're in place the arrangement will be updated here and confirmed in your booking.
Use of the kitchen is available on enquiry — just tell us when you book.
Yes. The XL Suite is an alcohol-free and smoke-free venue, which is part of what makes it right for family celebrations.
We encourage you to use our in-house stylist, who works within your hire period, knows the room, and will dress it to suit your celebration. It is possible to do your own decoration — however, any additional set-up time is charged at the hourly rate, and if you're bringing an external decorator we may ask to see their public liability insurance.
Your hire period starts at the time on your booking, and set-up and clear-down happen within it. If you need the room earlier, additional set-up time can be added and is charged at the hourly rate.
Yes — six private suites along the same floor can be added to your booking. Ask when you enquire.
Of course — as long as they're supervised by an adult throughout.
Staying beyond your booked time is charged pro rata at the hourly rate. If you'd like longer, ask on the day — if the suite is free, we'll happily extend you.
Accidents happen. Anything damaged is charged at the cost of repair or replacement, taken from the damage deposit first. Anything above that is invoiced.
Yes, and it's free — around 25 spaces, plus free unloading parking by the entrance for dropping off catering and decorations. Please park sensibly and don't block other cars in.